Social media monitoring

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With Social Defender, you possess multiple options allowing you to effectively control your social media presence. Increase your responsiveness, create a voice for your brand, realize important issues, assign jobs to your team, outsource social media if you wish, and present your findings using key analytics.

Who? What? When? Where? Why?... It's covered.

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SOCIAL DEFENDER IN ACTION

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Overview

We created this valuable social monitoring tool to give businesses, corporations, word-of-mouth marketers, and advertisers more control within the realm of social media. With Social Defender, you have the ability to:

 

  • Manage multiple accounts simultaneously.
  • Manage products, brands and corporate reputations in real-time.
  • Identify and engage with key influencers to generate buzz, establish and build relationships.
  • Assign jobs and tasks to appointed team members using a workflow module.
  • Swiftly address negative or inappropriate comments.
  • Protect social media accounts from spam.
  • Gain valuable information and key insights such as target audience, sentiment and geo-demographics.
  • Participate in the conversations about your products and your brands.
  • Access your brand and overall customer sentiment.
  • Research the industry and competitors.
  • Have access to vital social media analytics.

 

Because it is increasingly common for businesses to measure, analyze, and report all social media efforts, we have also given Social Defender the ability to help ease and simplify that duty for you. You can easily track and report activity on Facebook, Twitter, Tumblr, YouTube channels, G+, company blogs and forums by utilizing our reports and key features. By using the insights provided by Social Defender, you can take a confident step forward when constructing new ways to reach goals and targets.